Table of Contents 3-4/2005
From the Editor - Stanisława Borkowska
ARTICLES
Krzysztof Klincewicz Offshoring Services – Examples from the IT Industry
The article describes the phenomenon of offshoring—international service delivery based on remote work in the global business
environment. The example of the Indian IT services industry coupled with the human resource policy of its leader—Infosys
Technologies—provides insights for the formulation of recommendations for Polish enterprises in the areas of competency and
intellectual capital development as well as client relationship management. The experiences of offshoring providers indicate the
growth potential for export operations by local firms based on what is known as the nearshore, in parallel to direct investments by
multinational corporations, establishing regional service centers in Poland.
Marcin Bukowski Integrated Worker Competency Development Management
In this paper the concept of competency management is considered an important theoretical base that enables the linking together of
the processes of strategy redefinition and personnel development in an organization. It is especially the issue of competency
development that may provide new opportunities for organizations by delivering practical methods and procedures for stimulating the
internal growth of intellectual capital. A procedure of competency development is presented and possibilities of its application as a
tool for building an efficient training policy are considered.
Izabela Marzec Motivation Through Empowerment
Recent years clearly show a rising interest in methods for managing human resources that may help increase the input of workers in
the success of the organization as well as make possible full access to “hidden resources” of knowledge, creativity, and worker
initiative (Thompson, 1999). A concept that seems to bring in a wealth of input into the discussed question is the empowerment of
workers. This article discusses the idea of empowerment, its basic definitions, and the scope of its variety of concepts. The results of
empirical studies thanks to which new dimensions of worker empowerment have been identified are also presented.
COMMUNIQUES
Anna Łupina–Wegener The Negative Impact of Mergers and Takeovers on Employees
Paweł Korzyński Agency–Based Temporary Work and European Union Regulations
PORTFOLIO OF METHODS AND TOOLS
Dorota Molek–Winiarska The STAI Questionnaire as a Method for Investigating Resistance to Change in the Organization
Joanna Radosławska The Employee Opinion Poll as an Instrument Supporting Personnel Management in the Company
Julian Daszkowski What Is Really the Point of Psychological Selection
Test
Agnieszka Lipińska–Grobelny
The Assessment Center
REVIEWS
G. J. Bamber, R. D. Lansbury, N. Wailes, (Editors), International and Comparative Employment Relations. Globalization and the
Developed Market Economies – Aleksandra Nowak–Gruca
Jang Sang–Hwan, Continuing Suicide Among Laborers in Korea – Bogusława Urbaniak
FROM THE PUBLISHER'S SHOWCASE
New in HRM Literature – Ewa Wyglądała
CHRONICLES. INFORMATION
People - The Key to Success - KADRY Convention
Contemporary Problems of the Social Market Economy - Conference
The European Union – Our Answer to the Challenge - 10th edition of the competition for the best personnel director of the year 2004
If Work Could Talk … – 16th edition of the KADRY Conference
Coming soon …
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